Privacy Policy

OUR PRIVACY POLICY

Iroly Australia (“Iroly“, “we“, “our“, “us“) values and respects your privacy while interacting with us. To ensure that your data is managed in adherence to the Australian Privacy Principles established by the Commonwealth Government under the Privacy Act 1988 (the "Act"), we place importance on strict compliance. Additional details on Australian privacy regulations can be accessed through the Office of the Australian Information Commissioner (www.oaic.gov.au).

The intent of this Privacy Policy is to inform you about the types of information we may collect or retain concerning you, how we might utilise such data, whether it is shared with any party, and the options available to you for controlling and rectifying this information.

WHAT IS PERSONAL INFORMATION?

"Personal information" refers to data or viewpoints concerning an identified person, or someone who can be reasonably recognised.

"Sensitive information," which is a subset of personal information, encompasses details or opinions regarding an individual's racial or ethnic background, political views, affiliations with political organisations, religious beliefs or affiliations, philosophical convictions, membership in professional or trade associations, union memberships, sexual orientation or practices, criminal history, and encompasses health-related and genetic data.

This Privacy Policy governs the treatment of your Personal Information concerning your access and utilisation of this website and the Platform Services, irrespective of the method by which it is collected, whether through the website, survey or questionnaire responses, or through direct contact with us.

By providing information to us and/or accessing and using the website and the Platform Services, you agree to our utilisation and disclosure of your Personal Information in accordance with the provisions outlined in this Privacy Policy.

This Privacy Policy outlines our approach to handling your personal information.

WHAT PERSONAL INFORMATION WE COLLECT AND HOLD?

The types of personal information we typically gather and maintain from or about you consist of (if applicable): complete names, business names, contact information (such as postal and residential addresses), email addresses, phone numbers, fax numbers, purchasing, payment details and payment histories (including specifics about the items and/or services bought occasionally).

We will gather Personal Information about you if you provide it to us knowingly or otherwise, following the guidelines outlined in this Privacy Policy. This information is necessary for us to furnish products and services to you. Under certain circumstances, we must collect this data to meet our legal responsibilities, such as identification mandates outlined in the Anti-Money Laundering and Counter Terrorism Financing Act 2006.

Whenever feasible, we aim to gather your personal information directly from you, unless it's unreasonable or impractical to do so. If we obtain your personal information from another individual and it's uncertain whether you've agreed to share that information with us, we'll strive, whenever reasonably achievable, to inform you of this action and the rationale behind it.

Although our website facilitates payments, we refrain from collecting credit card numbers. We employ technology to encrypt and safeguard all banking information, ensuring security at all times.

HOW DO WE USE PERSONAL INFORMATION?

We gather, retain, and utilise your personal information as required to furnish our products and/or services for various essential operation such as for administrative and accounting purposes related to providing those products and/or services, for statistical and data collection purposes, delivering information about additional goods and services offered by us, marketing and promotions, conducting market research, and analysing website traffic.

If we intend to utilise or disclose your personal information for purposes other than those stated, we will seek your consent. In instances where we employ your personal information for marketing and promotional communications, you retain the option to opt out at any time by informing us. Opt-out procedures are likewise provided in our marketing communications. Additionally, we may reveal your personal information to third parties, including government departments and enforcement bodies, where necessary or permitted by law.

WHAT ARE THE PERSONAL INFORMATION DISCLOSURES MADE TO THIRD PARTIES?

We may enlist third parties to carry out certain Platform Services or related functions such as hosting, archiving, data security, payment processing, and email communications. These third parties may be granted access to and use of your Personal Information solely for the purpose of providing their services to us. We make reasonable efforts to ensure that these third parties utilise your Personal Information only for the specific purposes for which it was provided to them and in accordance with this Privacy Policy.

We may disclose your Personal Information without notice or consent to
(a) Our related companies,
(b) Our professional advisors,
(c) Third-party service providers,
(d) In the event of a sale, merger, or joint venture involving our business,
(e) Law enforcement authorities, if we suspect unlawful activity or if disclosure is necessary to prevent such activity, or
(f) As required or authorised by law.

Apart from these disclosures, we will not provide, sell, rent, loan, or otherwise disclose any Personal Information to any third party, unless:

(a) You have instructed or authorised us to do so,
(b) We are legally obligated to do so, such as in response to a subpoena, court order, or other legal process, or
(c) It is necessary to protect and defend the rights or property of this website.

We've activated various Google Analytics Advertising Features, including Remarketing Features, Advertising Reporting Features, Demographics and Interest Reports, Store Visits, Google Display Network Impression reporting, and more. We utilize first-party cookies (like the Google Analytics cookie) or other first-party identifiers, as well as third-party cookies (such as Google advertising cookies) or other third-party identifiers in conjunction.

If you prefer not to participate in Google Analytics Advertising Features, you can opt out by using the Google Analytics Opt-out Browser add-on, available here. For opting out of personalized ad delivery on the Google content network, please visit Google’s Ads Preferences Manager here. If you wish to opt out permanently, even after deleting all cookies from your browser, you can install their plugin here. To opt out of interest-based ads on mobile devices, please follow these instructions for your mobile device: On Android, open the Google Settings app and select “ads” to control the settings. On iOS devices with iOS 6 and above, use Apple’s advertising identifier. To learn more about limiting ad tracking using this identifier, visit the settings menu on your device.

WHAT OVERSEAS DISCLOSURE DO WE MAKE?

As part of a global group of companies, our business may share some of your personal information with overseas recipients during our business interactions with you. Additionally, we utilise cloud technology to store electronic personal information, which may entail data transfer to foreign countries. Before disclosing any personal information to a recipient in a foreign country, the Privacy Act mandates us to take reasonable steps to ensure compliance with the Australian Privacy Principles (APPs) regarding the information. However, if you provide consent to disclose your personal information to overseas recipients, we are exempt from taking such steps.

By entrusting us with your personal information, you expressly consent to its disclosure, transfer, storage, or processing outside of Australia. By providing this consent, you acknowledge and understand that countries outside Australia may not adhere to the same privacy protection standards as Australia regarding personal information.

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

Iroly Australia will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by taking measures to restrict access to only personnel who need that personal information to effectively provide services to you.

We have established procedures to address and respond to requests for access to, and correction of, the personal information we hold about you. In the majority of cases, we anticipate being able to fulfil your request. However, if we are unable to accommodate your request for access or correction as requested, we will provide you with written explanations for our decision. For additional details, please reach out to us at support@iroly.com.au.

We will maintain your personal information for as long as it is necessary for any of our business functions or for any other lawful purposes. Secure methods are employed to dispose of your personal information when it is no longer required.

HOW CAN YOU ACCESS YOUR PERSONAL INFORMATION?

You have the right to access the Personal Information we have on record for you. Under normal circumstances, we'll grant you full access to this information upon request. However, there may be legal or administrative reasons why access could be denied. If we decline your request, we'll provide you with an explanation for the refusal. There might be a reasonable fee associated with providing access to your Personal Information.

If you find that the Personal Information we hold is inaccurate, incomplete, or outdated, we'll take reasonable steps to rectify it. In cases where correction isn't technically feasible or practical, we may be unable to continue providing services. We'll explain the reasons for denying correction.

Additionally, we may update your Personal Information based on instructions from third parties who initially provided us with that information. We may also share access to your Personal Information with such third parties. To request access, please contact us at support@iroly.com.au.

WHAT ARE THE ONLINE ACTIVITY IMPLICATIONS?

Cookies

Iroly Australia website utilises cookies, which are small files of letters and numbers placed on your device with your permission. These cookies recognize your device's previous visits to our websites, enabling us to distinguish you from other users and enhance your experience on Iroly Australia websites.

We use cookies solely to improve your website experience; they are not used for identification purposes. If you prefer not to use cookies, you can adjust your internet browser settings to prevent automatic cookie downloads. However, please note that disabling or blocking cookies may impact your browsing experience and the functionality of our website(s).

Direct Marketing

If you have requested or consented to receive direct marketing communications, we may send you information about our services, opportunities, or events that we believe may interest you. These communications may be delivered via mail, SMS, fax, or email, in compliance with relevant marketing laws such as the Australian Spam Act 2003 (Cth). By accepting our services, you consent to receiving such direct marketing communications through any of these channels. We will strive to use your preferred communication method whenever feasible.

You have the option to unsubscribe from our marketing communications at any time by following the "unsubscribe" instructions provided in the relevant communication or by contacting us using the details provided in the "How to contact us" section below.

Additionally, we may use or disclose your personal information to third parties for advertising purposes, including online behavioral advertising and website personalization, to deliver targeted or retargeted advertising content to you, even on third-party websites.

CONTACT US

If you have any queries about this policy, or the manner in which we apply this Privacy Protection Policy to your Personal Information please contact us in any of the following ways:

Email:
support@iroly.com.au

Postal Address:

Iroly Australia
25/107 Quay Street
Haymarket, New South Wales 2000